Who Cares About Tomorrow?

Who Cares About Tomorrow?

Who cares about tomorrow? Of course, the answer is – we all do. But what about the organisation you work for? Does it have the ideas and foresight to continue its success and secure your working future?

It may seem an odd question to ask – and an obvious one to answer. But if that’s the case why are there so many examples of once market-leading companies who have failed to keep a hold of the top slot?

Why be good today when you can be great tomorrow too? Why not have it all? When organisations only focus on the now, any success they have in the future is pure luck.

In this blog we look at the concept of future-proofing and the steps businesses must take to ensure that the success they enjoy today can also be replicated tomorrow.

Making Great Products

Making Great Products

London has been home to some of the most influential and innovative physical product designers of the 20th and 21st Century; Kenneth Grange, Tom Dixon and James Dyson to name just a few. When over 600 talented Product Designers packed into an east London warehouse earlier this month at Jam London 2017, it was clear to see that we were in the presence of a few new icons in the making.

Q is for Quality, A is for Assurance

Q is for Quality, A is for Assurance

Did you hear the story about the developer that built a software application without any bugs? No, I didn’t either. Why? Because bugs and code go hand in hand.

Now don’t get me wrong. I’m not saying that developers are sloppy, on the contrary. Any developer worth his or her salt will take pride in the work they do. It’s their name on it and they will always want to produce the best work they can. So this being the case why do we get bugs?

Complex Staff Scheduling and How To Avoid Embarrassment

Complex Staff Scheduling and How To Avoid Embarrassment

Managing complex staff schedules can be a headache - as RyanAir’s front man, Michael O’Leary has been finding out to his cost this week.

Less of a headache, more of a migraine, the spiralling situation over staff rotas led to the budget airline’s announcement last Friday that it plans to cancel up to 50 flights per day for the next six weeks.

Michael O’Leary, who once famously said of apologies  “Are we going to say sorry for our lack of customer service? Absolutely not,” told Sky News:

"We sincerely apologise. It is clearly a mess…”

But what could the budget airline have done differently to avoid such a comprehensive demolition of O’Leary’s chutzpah and what lessons could be learned by other airlines and organisations to avoid similar embarrassing situations?...

The Top Two Digital Opportunities For Insurers

The Top Two Digital Opportunities For Insurers

Digital technologies are changing the insurance landscape and creating opportunities for innovative players to grow their market share and even transform their business altogether.

At CAF we believe the top two digital opportunities for insurers today are:

  • [in the short run] offering digital self-service through the entire policy lifecycle
  • [in the long run] transforming customer relationships and becoming a trusted advisor...

Challenges of Mobile Analytics

Challenges of Mobile Analytics

Everyone wants to know what their app is doing, how it’s being used. You need to understand what your customers want to do with this digital window into your business. “Analytics!” is the cry given, the golden solution to everything, with promises that this is the answer to all of your unknowns.

But it’s not quite that simple...

What We Did This Summer

What We Did This Summer

I took my summer break back in July this year. One of the reasons is that, unlike the majority, I love London during August.

Far from being a hot and overcrowded city, it’s a joy to do business here in the summer months. This year it’s been surprisingly easy to get around the City (despite the dire warnings of PT disruption), and I’ve been amazed at the urgency to get projects moving, ready for a September kick off. When I swipe back through my calendar of the past few weeks what strikes me is the sheer variety of businesses with digital challenges that engage with Chelsea Apps Factory. It’s all made for a very busy month…

Who cares about the skills shortage?

Who cares about the skills shortage?

The UK is facing serious technical skills shortages. According to the British Chamber of Commerce’s paper published in February 2017, three in four businesses now have a digital skills shortage amongst their employees.

The survey carried out amongst 1400 UK businesses also revealed that 84% of companies saw digital and IT skills as more important to their enterprise now than they were two years ago. For 21% of these companies the shortage was ‘significant’ and for 3% it was ‘critical’.

Why are we here?

Why are we here?

I have the pleasure of having worked in technology for at least three hundred years.

Some pretty exciting technologies with which to play have appeared on the horizon during my odyssey. From the Mosaic web browser and HTML version 1 hits of the early nineties, through some interesting search-engine software that used web services before they were called "web services", Java, .Net, LAMP and MEAN, to today's cross-platform presentation technologies Xamarin and React, the commoditisation via simple APIs of cognitive services such as machine learning and artificial intelligence ... to name but a few and do an injustice to many by omitting them. 

Death Of The Website

Death Of The Website

Everyone is talking about Chatbots at the moment. Big budget promotion means that the likes of Amazon Alexa and Google Home are starting to go mainstream. 

Some people are even saying that conversational interfaces powered by bots will replace all apps and websites. Their argument goes like this...

Cloud Connected Apps (Part 1)

Cloud Connected Apps (Part 1)

The architecture of software applications has evolved radically in the last 15 years. From purchasing expensive hardware for every application that a business runs, costing tens of thousands of pounds, to running virtual machines on a hypervisor, like VMWare.

 Today we have cloud platforms, including AWS from Amazon, Microsoft Azure and, more recently, Google Cloud. The cost of hosting and running applications and services in the Cloud is much lower than previous options. However this is not the only reason you should be thinking about using it.

The Mobile Opportunity for the Travel Sector

The Mobile Opportunity for the Travel Sector

In the seven years since Chelsea Apps Factory set up shop, mobile has transformed our lives, bringing with it new ways of working, playing, shopping and connecting. For the travel sector, mobile is ubiquitous, with consumers quoting their mobile device as their top travel accessory (75%) ahead of a loved one (38%) or their laptop or tablet (28%) (source Booking.com, 2016). It is no surprise, therefore, to learn that mobile tops the list of technology roll outs for hotel and travel operators in 2017.

Don’t Judge A Work Colleague By Their Book Choice. Learn From It.

Don’t Judge A Work Colleague By Their Book Choice. Learn From It.

As a book lover myself, I’m always curious about the titles lying around my colleagues’ desks when I walk around the office. Buried beneath the ubiquitous volumes about Lean, Agile or Scrum, I spotted some hidden gems that I wanted to learn more about.

In an attempt to map out the reading habits of CAF’s employees, I asked ten of my colleagues to tell me which of their recent reads had left a mark. The selection that follows, is as diverse and multidisciplinary as our teams.

Mobile App Security: 5 Ways To Protect Your Apps

Mobile App Security: 5 Ways To Protect Your Apps

In the wake of last week’s cyber attacks that targeted the UK’s NHS, as well as affecting over 100 other countries, IT security concerns have, once again, gone mainstream.

Not since the attacks on Three Mobile and Tesco Bank (which resulted in the loss of millions of pounds and large chunks of personal data) have there been such loud mutterings about Ransomware, cyber crime, bitcoins and SMB file transfers amongst the general public.

Pre-election this cannot be considered to be a ‘good thing’.